Richardson208
2 Contributions
The best customer service!
The serum is a wonderful product and my hair is growing back. The shampoo did cause my hair extensions to fall out so I asked to stop my subscription. Customer service was amazing, they stopped an automatic order and are offering a refund on the unopened package. Every company could benefit from a customer service department like the folks at Vegamour. Wonderful company and products!
This is nothing but snake oil
This is nothing but snake oil. I have used the GRO shampoo and conditioner, and it didn’t help my hair grow at all. It also left my hair feeling quite flat and greasy by day 2. I remained patient and purchased three of the grow hair serum bottles in total. My hair is still as thin as the day I started using this. It does not help your hair grow at all. The most that it did was give me a little bit of volume on the day that I washed my hair, but my hair would fall flat by day 2.
I’m really mad at myself that I wasted any money on this company and they’re fake products that don’t do anything. The only people that this is supposedly working for are people they’re probably paying for good reviews.
Vanessa H775
3 Contributions
Naturally Healthy
I've been using Vegamour for almost 2 years now. Its been a phenomenal difference to the health, thickness and length of my hair. I especially love their hair serum and shampoos. My hair love It! I even bought their serum and hair conditioner for a dear friend dealing with Middle East heat effects on his hair.
The product is ok but overpriced
The product is ok but feel it’s overpriced. I used the serum and gummies for 3 months and it’s easy to apply, non greasy formula but the results were not exactly as I expected. For the price I’m not sure I’ll keep using this but if you want to try it I recommend to order one time (not subscription) as they make it difficult for you to cancel it. Other than that, customer service is fast and helpful.
Ava Rodriquez
2 Contributions
Fraudulent "automatic subscription" charges every month.
This company has created a fraudulent process whereby THEY automatically sign you up for a "subscription" the moment you try to order one product - one time. No amount of searching on their website had a "subscription cancellation" option. It only allows you to add more products.
I spent almost 30 minutes on the phone waiting. Then an automatic message said there was no one available to help me. Writing to Customer Support only prompted another automated written supply that they'll get back in 48 hours. How can a U.S. business be allowed to "hook" clients on recurring monthly charges? I'm writing Better Business Bureau next.
Newsletter sign up = spam from everywhere else
I went to their webpage and as the first thing was offered a 15% discount on my first buy if I signed up for their newsletter. I agreed. Little did I know that spam messages and phishing from a ton of different places would show up in my inbox.
So thanks a lot Vegamour!
Stay away from this company.
Alison326
3 Contributions
scumbag company doesn't allow cancel…
scumbag company doesn't allow cancel subscription on their site and make it impossible to cancel after signing up
Shady Company
Like others have mentioned here, they sign you up for a monthly subscription without telling you. I tried to cancel in June and got the run around, finally agreeing to one more bottle in December, which came. I just today got a notice from Paypal that I am being charged again for January. I looked at Vegamours site and I am back on their monthly subscription! I went to Paypal and noticed they have been charging me but not sending the product. A monthly $34.98 fee, except for the month they charged me over $50! I should have been more careful with my Paypal acct. But I did use that great feature they have where you can cancel subscriptions on their end. Bye Vegamour! (PS: The product gives the same results as Rogain but comes in a cute little pink bottle)
CHARGED MY CARD MONTHS AFTER CANCELING SUBSCRIPTION
This company after months of canceling my subscription tried to charge my old card without my consent. THIS CANT BE LEGAL-- DO NOT PURCHASE OR SUBSCRIBE to them. I had to call and speak to a person to cancel my subscription and then months later they charged my card without my consent. SHADY!!!!
Isabelle Gardner
3 Contributions
I have been using Vegamour since…
I have been using Vegamour since October of 2022 and I haven't seen my hair this amazing since I was probably a teenager. I'm so glad that I finally decided to try the hair growth serum I don't know what I would have done if I didn't.
Be VERY careful about the subscriptions
I am very cautious about signing up for "subscriptions" and read the cautionary tales from this site...but here I am anyway. Had no intention of signing up for a subscription but I was signed up and very surprised to see a 2nd charge within a month of the first. Now, if they made it easy to cancel the subscription, I would still be annoyed but not writing this review today. The ONLY way to cancel is to call them, during their own business hours. Can't do it by chat (their chat support is also ONLY available during "business hours"), or by email. At this point I don't even care if the product works--I won't order from them again. Wish me luck as I attempt to follow all of the very specific steps to cancel something I didn't intend to order.
Lance Johnson13
3 Contributions
I started using Vegamour serum 7/6/22
I started using Vegamour serum 7/6/22, increasing to the Gro+ serum a few month later. I had severe thinning after surviving septic shock and losing about 35% of my hair. After 3 weeks I noticed there was less shedding and beginning of baby hair growth around the frame of my face. I used the Gro+ serum, and added in the delaying gray serum the last 3 months as an add on. I use the products Daily. At 3 and 5 months, I did comparison side-by-side photos and the difference is dramatic. I have my daughter and my best friend on it now, additionally, I have sent a 3 pack of the grow+serum to a friend.
Gregory Morales
1 Contribution
Unwanted items
Be careful when you order! They start sending you automatic shipments. I will be returning the unordered items and will NEVER order from them again!
Should have read the reviews before…
Should have read the reviews before spending a penny with this shady company! Like others, I had not idea when I did a one-time purchase they automatically signed me up for subscription. No notification when additional products were shipped. Since I was not aware of a package coming, I never received it. Customer service refuse for any kind of refund/credit unless I file a police report. Unfortunately police would not deal with porch pirates. Learned my lesson: 1. Vegamour does not work, 2. Customer service sucks, 3. Minoxidil (the active ingredient in Rogaine) is clinically proven and FDA approved at one tenth of the price. At the end of the day I should have trusted science instead of media hype.
Automatic monthly subscription
I decided to try their serum and apparently, once you buy a bottle, it is a monthly subscription, when I checked back on the website once you buy their product the subscription is already picked out for you! I just realized that I have a subscription when I saw a charge on my credit card! They never sent me any email saying they sent me a product or a receipt of it. You can't easily cancel the subscription online, you have to call them and lastly they charge me a shipping cost to return a product that I never ordered. Very bad costumer service and misleading website
That forcing people for automatic monthly subscription.